# Cymballe — Full Content

> Cymballe is a Hong Kong-based AI-driven digital experience company. We bridge cutting-edge AI technology with industry-specific workflows, empowering brands to automate, personalize, and predict outcomes. Our expertise spans customized AI workflow development, marketing technology, interactive experiences, and creative design—delivering measurable results for global leaders across retail, banking, insurance, and more.

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## About Cymballe

At Cymballe, AI isn't a tool—it's our DNA.

Cymballe's AI agents bridge cutting-edge technology with industry-specific workflows, empowering clients to automate, personalize, and predict outcomes. At the heart of our expertise lies customized AI workflow development, enabling businesses to achieve operational excellence and deliver measurable results—proven by real-world successes from global leaders.

### AI Use Cases We've Built

- **Retail** — Virtual Styling Assistants
- **Insurance** — Automated Lead Scoring
- **Insurance** — AI-Powered Agent Content Personalization
- **Banking** — Chatbot Automation

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## Services

We go beyond expectations—delivering smarter, faster, and more innovative services for your next big leap.

### Concept
- Strategic Planning
- Creative Ideation
- UX Design
- Brand Consulting

### Design
- UI Design
- Website / App Development
- Animation / Video Production
- Marketing Collateral

### Experience
- Marketing Technology
- Interactive Installation
- AR / VR / Game
- Campaign / Event Management

### Analytics
- Tracking
- Data Visualization
- Data Analytics
- Performance Evaluation

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## Recent Works

### Citygate Chinese New Year 2026
**Client:** Citygate Outlet  
**Tags:** O2O Customer Journey, Interactive Solution, Gamification, Loyalty Redemption  
**URL:** https://cymballe.com/works/Citygate-CNY2026

### All You Knit is LOVE — Christmas 2025
**Client:** Citygate Outlet  
**Tags:** O2O Customer Journey, Interactive Solution, Gamification, Loyalty Redemption  
**URL:** https://cymballe.com/works/Citygate-Xmas2025

### HKEX 25th Anniversary — The Gong Mobile
**Client:** Hong Kong Exchanges and Clearing Limited  
**Tags:** O2O Customer Journey, Truck Event Design & Production, Interactive Experience, Event Management  
**URL:** https://cymballe.com/works/hkex_25th_gong_mobile_campaign

### Citygate Chinese New Year 2025
**Client:** Citygate Outlet  
**Tags:** Digital Innovation, AI-Generated Content, WhatsApp Integration, Lead Generation  
**URL:** https://cymballe.com/works/Citygate-CNY2025

### Chinese New Year Gamification Campaign
**Client:** Hang Lung Properties  
**Tags:** Interactive Game Design, AI-Generated Imagery, Community Engagement, Charitable Impact  
**URL:** https://cymballe.com/works/HangLung_CNY_Campaign

### Christmas Ornaments AI Generation
**Client:** Hong Kong Science & Technology Parks (HKSTP)  
**Tags:** AI Marketing, UX/UI Design, AI-Generated Content, Customer Engagement  
**URL:** https://cymballe.com/works/HKSTP-Christmas-Ornaments-AI-Generation

### Pacific Place Christmas 2024
**Client:** Pacific Place  
**Tags:** RSVP System, Custom CMS, Seamless Registration, Online Payment Integration, Digital Innovation, Professional Photo Booth Experience, Event Marketing & Management  
**URL:** https://cymballe.com/works/PacificPlace-XMAS-Photo%20Booth

### Shingles Truck Event
**Client:** GlaxoSmithKline Limited  
**Tags:** Digital Innovation, Gamification on Health Engagement, UX/UI Design, Event Management  
**URL:** https://cymballe.com/works/gsk_shingles_truck_promotion

### FWD Max — AR Gamification Boosts Health Insurance Campaign
**Client:** FWD  
**Tags:** Digital Innovation, Digital Marketing Strategy, CRM Integration, Customer Journey Design, AR Gamification  
**URL:** https://cymballe.com/works/FWDMax_Gamification

### Green Explorer Campaign
**Client:** Nan Fung Group  
**Tags:** Avatar Designs, 3D Animated Creatives, CRM Integration, In-App Gamification, QR Code Integration  
**URL:** https://cymballe.com/works/Nan-Fung-Group-Green-Explorer-Campaign

### DBS Eminent Card Event
**Client:** DBS Bank  
**Tags:** Interactive Experience, Immersive Experience, Digital Innovation, Event Management, Insight-Driven Marketing  
**URL:** https://cymballe.com/works/DBS-Bank-Eminent-Card-Campaign

### UFO Catcher 3 Campaign
**Client:** Dah Sing Bank  
**Tags:** Website and KV Design, UX/UI Design, Sensor Motion Game Development, CMS Management, Lucky Draw Mechanic, Short Animation Production, Google Analytics  
**URL:** https://cymballe.com/works/Dah-Sing-Bank-UFO-Catcher-3-Campaign

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## Awards & Recognition

Cymballe has been recognized for pioneering AI in marketing technology:

- **Excellence in Interactive Marketing** — Marketing Excellence Awards 2025
- **Best User-Generated Content Campaign** — DigiZ Awards 2025
- **Best Phygital Experience** — DigiZ Awards 2025
- **Best Gaming Integration Strategies** — DigiZ Awards 2025
- **Best Use of Immersive Technology** — DigiZ Awards 2025
- **Best Use of Mobile & Apps** — MARKies Awards 2025
- **Best Cross Platform Campaign** — DigiZ Awards 2024
- **Best Event — Gamification** — Marketing Event Awards 2024
- **Best Use of Martech** — IAB Hong Kong Digital Awards 2023

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## Product: PingCard

PingCard is Cymballe's digital business card product. Easily and instantly share your info, contacts, social media, and more with a custom-designed digital card.

**URL:** https://pingcard.io/

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## Contact

**Address:** 16/F, King Palace Plaza, 52A Sha Tsui Road, Tsuen Wan, Hong Kong  
**Email:** info@cymballe.com  
**Website:** https://cymballe.com

### Social Media
- Facebook: https://www.facebook.com/cymballe/
- YouTube: https://www.youtube.com/@cymballeyt/
- LinkedIn: https://www.linkedin.com/company/cymballe/
- Instagram: https://www.instagram.com/cymballe/

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*Cymballe Limited © 2026 All Rights Reserved.*